FAQs
Here are some common questions people have. If you can’t find what you are looking for contact us
Do I need a concrete pad for a KlipTank?
No, you don’t. Most of our tanks require a ground bearing of 90kPa unless we specify otherwise. Generally, you would remove the topsoil down to a hard base then build the tank pad with aggregate (GAP 65 or rotten rock for example) and a 60mm compacted layer of crusher dust or fines.
Who can do my site preparation?
You have the option to do it yourself or hire a local contractor. We provide detailed instructions to make the process as easy as possible, and our Installation Manager is available for advice at any time.
Can the KlipTank be made larger later on if needed?
No, unfortunately not. As the volume of the tank increases, so does the diameter and circumference. This affects the curvature of the aluminum base and top ring, as well as the length of the wire ropes.
Can a KlipTank be used on soft or unstable ground like Peat?
Absolutely. KlipTank specialises in these situations. Our tanks are engineered to withstand subsidence and movement. Please note that customers will need to sign a Waiver at the time of entering into an Agreement, acknowledging the need for extra monitoring and the possibility of additional costs for site preparation and maintenance.
Do we need to get a building consent for our KlipTank?
Yes, according to the NZ Building Code, any structure holding more than 35,000 litres requires a building consent. KlipTank will handle all the paperwork and lodge it on your behalf. We charge a small admin fee for this service and will pass on the Council’s charges at the end of your installation. This process ensures that a certified Engineer signs off on the tank design and conducts site-specific structural calculations for seismic, wind, and snow loadings.
What are our payment terms?
Our standard trading terms are 40% upon signing the Agreement, another 40% prior to tank dispatching, and a final 20% upon installation, with additional contract variations and associated Council fees if applicable. Invoices have a 7-day term. Commercial and Export orders may vary, and this should be discussed prior to signing a contract.
Can a KlipTank be moved and installed somewhere else?
Yes, it can. However, the tank must be empty and the liner thoroughly cleaned before the installation team arrives. If the new location is not on the same property, KlipTank can organise the Building Consent. To keep the warranty valid, KlipTank must decommission and reinstall your tank.
What Warranty do you get with a KlipTank?
You will receive a 15-year warranty for your KlipTank. The tank liner carries a warranty as per the supplier of the manufacturer of the liner.
Can a cover be added to an already built KlipTank?
In most cases, we are able to retrofit a cover. However, we will need to assess your tank to ensure that the work can be carried out.
What are KlipTanks made from?
KlipTanks are made from high-quality materials sourced from New Zealand.
- Walls: HDPE Panel with UV Inhibitors (thickness 4.5mm) with PVC extruded upright.
- Top and Bottom Rings: Grade 6106 aluminium.
- Wire Ropes: Galvanised wire rope with stainless steel swage ends and bronze connecting turnbuckles are customised according to the specific storage requirement.
- Liner: Liners are customised according to the specific storage requirement.
- Roof Cover: Available in UV block out, stabilised PVC cover and hard roof cover options.
- Fittings: Alloy plate fittings with galvanised steel nozzle at size specified. Glass-reinforced Nylon bulkhead fittings (Hansen) and stainless fasteners.
Can I have extra inlets/outlets?
Absolutely! We can configure as many ports on the tank as you like and make them any size and type. Please reach out to us for more information.
Can I gravity feed back to my sump?
Yes, you can. We have solutions in place to control the flow back in the sump, ensuring it doesn’t overflow or run dry.
Who will connect my pipework?
You have two options. You can either connect the pipework yourself or seek assistance from your local contractors/pump agents. We will collaborate with all parties involved to ensure everyone is on the same page from the start.
Can I install a KlipTank myself?
If you are purchasing a KlipTank Lifestyle Tank, you can install this yourself using our handy Lifestyle Tank Installation Guide. However, for other tank options, it is recommended to have trained professionals do the installation. Proper installation requires some special tools and training, and we have a Quality Assurance process that verifies certain processes during the installation, which is necessary to provide the warranty.
Can KlipTanks be resold?
Yes, they can. If you have a situation where the tank is only needed temporarily, we have tanks that can be resold within the warranty period. Depending on the market conditions at the time, we may be able to assist in reselling your tank.
Meet the team
Kim HendersonDirector
Kim co-founded KlipTank in 2009 and become owner in 2021, after returning to New Zealand from the United States.
For 26 years overseas, Kim worked in the oil and gas industry across the Middle East and US.
His forte is starting greenfield units, which he did for his own flexible hydraulic hose business in the Middle East, Turkey, Singapore, the United States, Oman and China. His grown-up children still reside in the United States.
Kim returned to New Zealand to be closer to extended family and is now involved in the day to day running of KlipTank, with big plans for the expansion of the business.
From KlipTank’s home in Tauranga, he is now looking forward to guiding the company’s growth in the area of water security and providing water storage solutions for fire safety, potable water, horticulture and waste-water.
A redesign of KlipTanks products and manufacturing processes since 2021 has also allowed for flat packing of the tanks into containers for export.
He is extremely proud of what the hardworking KlipTank team has achieved and is looking forward to recruiting more great people.
Outside of work he has a passion for motorcycles, boats, and muscle cars and is a firm believer that the correct number of toys you should own, is one more than you have.
Ruan MeyerGeneral Manager
Ruan and his family moved to New Zealand from South Africa 5 years ago, bringing with him extensive experience in mechanical engineering and a proven track record in completing projects on time and within budget.
He is currently the General Manager at KlipTank, recently promoted from being Operations Manager where he still manages the day-to-day operations of KlipTank and leads the team. He is focussed on seeing projects through to completion and working in unison to achieve KlipTank’s short and long-term goals.
Ruan started his career as a Fitter & Turner tradesperson at a power station in South Africa before studying for a national diploma in mechanical engineering.
He then moved to Malvern Engineering Works in Johannesburg as an estimator and project co-ordinator, and later worked as production manager, manufacturing mine process equipment. He then became project and maintenance manager for Mertech Marine in Cape Town, a company which manages ships that retrieve redundant telecommunications cables & equipment from the seabed and mechanically disassemble & recycle the materials.
Since moving to New Zealand, he’s worked for HCD flow conveying, Baytext as Aluminium WS Engineering Supervisor, PFS as PE doing ASME pressure vessel and piping projects and Fabworx engineering PM including leading the Structural project to install 80 tonnes of steel at the new Wai Ariki Hot Springs and Spa in Rotorua.
Ruan is a family man with two children and enjoys weekends on the beach, in the backyard and biking or walking local trails. He has found a great network of other ‘Saffas’ in the Bay, including close friends who have become like Kiwi family.
Duheine MyburghMarket Manager - Water
Duheine is a qualified hydrogeologist and joined the KlipTank team in 2021, taking on the newly-established role of Market Manager - Water.
He is focussed on the export side of the KlipTank business, particularly in the Pacific Islands, where complex logistics and limited infrastructure make KlipTank products the perfect solution to rainwater harvesting.
He oversees the tender submission process on large offshore water storage projects and is currently managing a 3-year project to deliver 280 water storage KlipTanks to the Marshall Islands.
Duheine also manages the fire water storage market for KlipTank in New Zealand. Some of KlipTank’s end users include the Warehouse Group and NASA, to name a few.
Originally from South Africa, he spent 10 years in the mining industry working in the diamond, coal and coalbed methane gas commodities.
Duheine and his family moved to New Zealand in 2018, where he joined Wellington Water as a Senior Engineer in the drinking water team. Keen to escape the wind, they moved to Tauranga in 2021, where his extensive experience in water management made KlipTank a great fit.
To relax, Duheine enjoys fishing and spending time with his wife and three young children.